Use reasons

To start using reasons in the POS, please follow these steps:

1. Open the unTill Air app on your screen.
2. Create any order.
3. Next actions depend on whether you need to make a void or discount:

For voids:

• Confirm the order by tapping on the green button.
• Return to this order.
• Tap on a specific item from the order first, and then tap on the void button.
• Select the void reason from the pop-up that appeared using the reason that was recently created in the Back Office.
• Confirm this action by clicking on the green button.

For more information on how to void articles, refer to this page.

For discounts:

• Click on a specific item from the order and tap on the discount button.
• Select the ‘Discount reason’ from the pop-up that appeared using the reason that was recently created in the Back Office.
• Confirm this action by clicking on the green button.

For more information on how to apply a discount, refer to this page.

Tip: To enter the reason more quickly and conveniently (without confirming it by clicking on the green button), you can double-tap on the needed reason in the pop-up.

Except the preconfigured reasons you can type the reason manually in the designated field.

4. After applying a reason, the discount or voide processes are done.

You can see the reasons used for discounts and voids in the discounted articles and voids reports.