Slow service time
Who can use this feature? ☑️Location owners

✅POS users

In unTill Air, you can set a specific duration for the slow service, allowing you to overview the status of tables within the space.

After this time expires, a special icon will appear on the table to indicate slow service.

The POS user will see this icon like this:

To set a slow service time, please follow these steps:

  1. Navigate to Settings.
  2. Switch to the location settings tab.
  3. Click on the field ‘Slow service time’.
  4. Enter the time value in minutes.

If you leave this field with the 0 value, this feature will be disabled and the POS users within this location will not see icons indicating the slow service time.

  1. Click ‘Save’.